Providence Health & Services Patient Navigator - Support Services in Colville, Washington


Providence is calling a Patient Navigator (Support Services, Days, 1.0 FTE - 40 hours week) to Providence Medical Group in Colville, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this brand new position you will:

  • Coordinate services and guides the poor and the vulnerable across the continuum of care to help achieve the best possible care and services.

  • Describe the services available and has a solid understanding of various Providence-provided and community-based resources and can advise patients on how to best utilize the resources available.

  • Work as part of an integrated team that includes providers, social workers, and a broad scope of community resource leaders to effectively address the needs of each patient in a collaborative, patient-centered environment.

  • Perform all duties in a manner which promotes team concept and reflects the mission and values of Providence Health & Services.


Required qualifications for this position include:

  • High School diploma or equivalent

  • Current American Heart Association Basic Life Support (AHA-BLS) for Healthcare Provider or obtained within 90 days of hire

  • Current Washington or Idaho driver’s license

  • An excellent communicator with the ability to build bridges toward the common mission

  • Experience working with the poor and vulnerable

  • Excellent computer skills required with proficiency in Microsoft Outlook, Word, Excel, and PowerPoint

  • Ability to effectively communicate to patients, customers, co-worker or leaders via written or verbal communication

Preferred qualifications for this position include:

  • Medical certification or licensure

  • Healthcare and/or customer-service role experience

  • Demonstrated knowledge of basic medical terminology

About the clinic you will serve.

Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve eastern Washington in clinic locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Colville

Req ID: 202033