Providence Health & Services Patient Liaison/Administrative Assistant in Canyon Country, California


Providence is calling a Patient Liaison - Administrative Assistant (Temporary Full Time) to our Facey Medical Group location in Canyon Country, CA.

In this position you will:

  • Documents patient concerns and resolves issues as appropriate.

  • Processes complaints following patient complaint policy and procedure guidelines.

  • Provides a variety of skilled administrative assistant and receptionist duties.

  • Types and assists with composing correspondence, reports, records and other documents. Answers and screens phone calls and processes mail.

  • Establishes and maintains efficient filing systems. Assists in department projects as directed.


Required qualifications for this position include:

  • Ability to communicate and interface effectively both verbally and written at all levels with external and internal customers.

  • Excellent customer service and communication skills.

  • Must have initiative and use proper judgment with minimal supervision.

  • Must be detail-oriented, organized, ability to prioritize and manage multiple projects.

  • Must have excellent knowledge of Word and Excel, ability to type 30-35 wpm and use a 10-key calculator by sight or touch.

Required qualifications for this position include :

  • Associate’s degree or equivalent in related field.

  • Minimum 3 years previous administrative assistant experience .

  • Healthcare background.

  • Power Point a plus.

About the organization you will serve:

Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita and Simi Valleys. The group began as a single medical practice over 90 years ago.

Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative Support (Clinical)

Location: California-Canyon Country

Req ID: 199491