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Providence Health & Services Director for Cybersecurity Communications, Awareness and Training in California


Providence St. Joseph Health is calling a Director for Cybersecurity Communications, Awareness and Training to one of our locations in CA, WA, or OR.

We are seeking a Director to lead organization-wide Cybersecurity Communications, Awareness and Training. At Providence we are building a diverse cybersecurity team that will be true the Providence mission.

As a strategic partner to Providence’s Chief Information Security Officer, the Cybersecurity Communications Director will be responsible for developing and deploying effective internal and external communications. The Director will be responsible for building the enterprise-wide cybersecurity awareness and training programs and establishing standardized cybersecurity training practices. The Director will work collaboratively with Providence’s IT and business leadership to be the primary point of contact between the cybersecurity teams for enterprise-wide cyber communications.

In this position you will have the following responsibilities:

  • Work closely with the Providence Chief Information Security Officer to develop and execute communication strategies related to cybersecurity, including proactive internal communications efforts that drive understanding and accelerate learning and adoption of cybersecurity best practices. Develop and deploy executive communications program for the Chief Information Security Officer.

  • Lead, develop and execute a strategic, global internal communications and training program that promotes security awareness and supports the combined interests of Providence’s Cybersecurity and Technology teams.

Strategic Functions:

  • As a core leader in the Cybersecurity team and working with Corporate Communications, this role is responsible for developing and executing communications response plans related to cyber incidents inside and outside of Providence. This role also will assist with crisis communications on specific business cybersecurity issues, as needed.

  • As a core member of the Cybersecurity team and working with Corporate Communications, this role is responsible for developing and executing crisis communications response plans related to cyber incidents inside and outside of Providence. This role also will assist with crisis communications on specific business cybersecurity issues, as needed.

  • Develop a Cyber Awareness, Training and Comms program in alignment with the organization’s strategic plans and objectives

  • Builds support to influence decisions in order to ensure work toward common objectives.

  • Proactively informs and influences others in order to maintain the balance required between business needs; project partner strategy and standards; and financial requirements and budgets.

  • Facilitates strategic planning with internal customers for deployment of information technologies and/or major services and products related to new growth and expansion efforts.

Management Functions:

  • Measure audience impact related to awareness, understanding, acceptance and action, and identify opportunities for improvement.

  • Own and develop security content for the Providence communication channels.

  • Support HR and Communications leaders in the creation and execution of a broad spectrum of employee communications and events aimed at motivating and engaging cybersecurity employees.

  • Manage leadership expectations for timelines and deliverables throughout the project/program lifecycle.

  • Develop and gain sponsor approval for project delivery dates.

  • Engages and organizes the assignment of activities of multi-functional teams, as well as the project estimates, task dependencies and schedule.

  • Scope, risk and issue management, including documenting, communicating and facilitating resolutions or mitigation plans.

  • Develops, initiates and manages a communication plan, including regular program status reports.

  • Manages stakeholders and multiple project teams in the context of a single program.

  • Acts as a coach and mentor to others, especially (but not limited to) other staff.

Operational Functions:

  • Develops enterprise-wide cybersecurity awareness content, training schedules and conducts the campaigns.

  • Maintains all program artifacts.

  • Produces written communications, newsletter and online article content, translating from operational and technical communications, in partnership with our platform owners and subject matter experts.

  • Surfaces critical updates from across the Information Security, as well as HR, Mission, and Caregiver Engagement-focused communications that we help content submitters edit, draft, and format into an e-newsletter.

  • Create communications plans and drives the strategy and content creation for ad hoc communication and messages around timely organizational changes or leadership news and events. Prepares and delivers presentations to senior leadership, management and stakeholders.

  • Other duties as assigned.


Required qualifications for this position include:

  • Bachelor's Degree or equivalent education/experience.

  • 9 years cybersecurity awareness and training exercises experience.

  • 5 years corporate and business communications experience.

Preferred qualifications for this position include:

  • Master's Degree.

  • CISSP Certification upon hire.

  • CISA Certification upon hire.

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Marketing/PR/Communications

Location: Washington-Renton

Other Location(s): Oregon-Portland, California, California-Irvine, Oregon, Washington-Seattle, California-Torrance, Washington

Req ID: 330071