Providence Health & Services Neuroscience Operating Director in Burbank, California


Providence St. Joseph Health is calling for a Neuroscience Operating Director in Burbank, CA.

The Neuroscience Operating Director will serve as the operative leader in the development of the neuroscience service line for Providence Health and Services. He/she is responsible for the refinement and implementation of the Neuroscience operating plans for the facilities located within the Los Angeles County area. A primary responsibility of this role will be to create a planned comprehensive system of neuroscience healthcare delivery across the patient continuum.

In addition, specific focus areas will include:

Standardized evidence-based clinical practice guidelines

  • Leadership of collaborative neuroscience care improvement projects

  • Quality monitoring and improvement

  • Cost constraints and fiscal responsibility

  • Growth in neuroscience market share

  • Progression of physician alignment

The following are essential job accountabilities:

Develop the Neuroscience Service Line 40%

  • Implement strategies and tactics necessary to achieve the vision for PHSCA.

  • Create a systematic, coordinated approach to neuroscience services across the region, including standardized evidence-based clinical practice guidelines integration

  • Develop a system for access to neuroscience care in conjunction with the local and regional leaders

  • Achievement of quality initiatives: Comprehensive Stroke Center certification, neuroscience quality reporting per the region and Providence Health and Services. Includes development of new neuroscience programs, e.g. spine, movement disorders

Leadership – 20%

  • Develop physician alignment to more fully engage neuroscience physicians for long-term success.

  • Establish, maintain and evaluate sustainable organizational infrastructure and processes for neuroscience care.

  • Partner with neuroscience coordinators in the development and implementation of evidence-based processes to support excellence in neuroscience care.

  • Cultivate relationships and partnerships with neuroscience. agencies/associations (CSA, AHA/ASA,NSA, RMSA, etc.), EMS, outreach communities, facilities and providers.

  • Proactively address physician relationship issues to foster a collegial work environment by engaging in a collaborative partnership to impact quality of service.

  • Facilitate the formation and ongoing functions of developing neuroscience care through the continuum.

Growth – 25%

  • Achieve growth targets in the market as defined in the regional neuroscience plan.

  • Evaluation and monitoring of marketing effectiveness.

  • Develop outreach and educational programs in conjunction with EMS, community agencies, and rural health services.

  • Initiate program and service development, evaluation, and restructuring to meet changing market needs.

  • Actively interact with urban hospitals and communities, physicians (internal and external) to facilitate increased access to neuroscience services

Fiscal– 15%

  • Coordinate development and tracking of operational and capital budgets for neurosciences

  • Ensure resources are allocated to provide optimal neuroscience outcomes and services

  • Ensure compliance with all regulatory agencies governing neuroscience care, and rules, policy, and laws of accrediting agencies

  • Implement operational improvements in the neuroscience departments across the region

  • Achieve financial savings through evidence-based care for optimal patient outcomes


Required qualifications for this position include:

  • Master’s Degree in health care or equivalent experience in service line administration

  • Minimum of 5 years of management related experience in neurosciences

  • Experience working in health care systems

  • Successful history of working with physicians is required

  • Project management

  • LEAN continuous improvement

  • Must possess strong interpersonal skills and flexibility in working with administrators, physicians and multidisciplinary teams

Preferred qualifications for this position include:

  • RN Bachelor of Science preferred or Neuroscience Service Line administrator experience.

  • Licensed in clinical practice in the State of California as a Registered Nurse, Occupational or Physical Therapist, preferred.

About the department you will serve:

Providence St. Joseph Health was established on July 1, 2016, creating the second largest Catholic health system and fourth largest non-profit integrated delivery system in the country, which provides a broad range of health and outreach services throughout the western United States. With total revenues exceeding $20 billion in fiscal year 2015, the health system family includes 50 acute care hospitals as well as home health agencies, hospice care, outpatient services, skilled nursing facilities, insurance plans and physician organizations. Providence St. Joseph Health includes more than 100,000 caregivers, 829 outpatient clinics, 23,000 physicians, across seven states. The system has 1.9 million covered lives.

The Providence St. Joseph Health family includes:

  • Providence Health & Services

  • St. Joseph Health

  • Covenant Health in West Texas

  • Facey Medical Foundation in Los Angeles

  • Hoag Memorial Presbyterian in Orange County, California.

  • Kadlec in Southeast Washington

  • Pacific Medical Centers in Seattle

  • Swedish Health Services in Seattle

The roots planted by Providence Health & Services nearly 70 years ago in Southern California run deep and have spread over the decades to bring all facets of health care to communities stretching from the arid valleys of northern Los Angeles County to the shore.

Providence Saint Joseph Medical Center, with 446 licensed beds, is the second largest hospital serving the San Fernando and Santa Clarita valleys. Founded in 1943 by the Sisters of Providence, Providence Saint Joseph is known for its state-of-the-art technology and high quality, compassionate care. The Burbank hospital, the first Providence ministry in Southern California, also offers services through its Roy and Patricia Disney Family Cancer Center, Heart Center, Hycy & Howard Hill Neuroscience Institute, Orthopedics Department, Women's Services and Breast Health Center.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative Support (Clinical)

Location: California-Burbank

Req ID: 163805