Providence Health & Services Medical Assistant I-Burbank *FT DAYS* in Burbank, California
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Providence is calling a Medical Assistant I (Full-time/Day Shift) to Providence Medical Institute in Burbank, CA.
We are seeking a Medical Assistant I who will perform duties as directed to assist in providing basic patient care to assigned patients. Basic patient care needs will be met though both administrative and clinical duties. An MA I is expected to perform in accordance with established policies, procedures, and regulations.
In this position you will:
Greet and prepare patients for the practitioner. Obtain and record vital signs and other appropriate information, such as height, weight, presenting problem, and other medical information.
Ensure confirmation of patient identity with each patient encounter.
Document all interactions in patient's medical record.
Under the delegation of a licensed practitioner and as appropriate per role and certification, obtain specimens, perform required testing, administer medications via oral, topical, otic, opthalmologic or inhaled routes; administer vaccines including combination or multi-dose vaccines.
Under the delegation of a licensed practitioner, assist or perform point of care tests and clinical procedures as appropriate to scope of role and certification.
Reinforce patient education, materials, and lab results (normal); return phone messages; all as directed by the licensed practitioner.
Follow correct procedures for handling and disposing of biohazardous, infectious, and pharmaceutical waste.
Perform administrative and/or clerical support duties for practitioner, other medical assistants, or clinic/location as directed. (ex: pre-authorizations, schedule appointments, referrals, clinic inventory and/or outdated medications/supplies, etc.)
Provide MA administrative and clinical support required to deliver quality patient care via a telehealth or virtual visit platform as an extension of in-clinic services and patient care strategy.
Work in a safe manner, adhering to general safety precautions and standards. Reports any unsafe conditions to their supervisor and/or the safety hotline.
Consistently meet skill based competency expectations established for the organization.
Actively participate in continuing education and clinic/location staff meetings and/or trainings.
Assist with emergencies as needed under the direction of a licensed practitioner.
Promote the mission, vision, and values of the organization and serve as an ambassador for the organization when interfacing with anyone outside the organization.
Required qualifications for this position include:
Effective 7/1/2021, all newly hired MA’s must obtain certification within 18 months of hire: National Certification (AMCA, AAMA, AMT, NHA, NCCT, or NAHP)
Existing caregivers in the MA role as of 7/1/2021, will also have 18 months to obtain their National MA certification as listed above
Current BLS - Must be AHA accredited (upon hire)
Medical assisting experience in a clinic setting (0-6 months)
Flexibility is a must; to meet the changing needs of the patients and the various clinics
Ability to treat people with respect under all circumstances, instill trust in others while upholding the values of the organization
Ability to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, patients, families, and visitors
Demonstrated PC skills (ex: MS Office and EHR use)
Ability to concentrate and pay close attention to detail
Ability to present professionally in all encounters and maintain a respectful environment of cultural diversity
Ability to analyze, problem solve, and prioritize multiple tasks under pressure
Ability to develop and maintain effective working relationships with peers, physicians and other staff members
Must possess basic knowledge of vaccinations, medications, their use, to include brand and generic names related to the clinic/location supported
Must possess knowledge and use of basic medical terminology related to role
Preferred qualifications for this position include:
Graduate of accredited school for medical assistants or an equivalent combination of coursework, experience/training to qualify to sit for the CA State or National Certification exam
Active national certification/registration by AMCA, AAMA, AMT, NHA, NCCT, or NAHP as a Medical Assistant (upon hire)
6 months prior experience providing a high level of customer service in a fast paced environment
6 months previous experience in a healthcare setting working with an Electronic Health record (EHR)
About the hospital you will serve. Providence Health & Services Southern California is further developing its physician integration strategy. Historically, the largest asset has been Providence Medical Institute, a medical foundation that provides administrative and other support services to affiliated medical groups. Providence Medical Institute is expected to grow significantly in the next several years, bringing with it facilities, staff and physician growth to support that objective.
We offer a full comprehensive range of benefits — see our website for details —http://www.providenceiscalling.jobs/rewards-benefits
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Medical Assistant
Req ID: 325664