Job Information

Providence Healthcare Configuration Data Analyst: TCS in Beaverton, Oregon


Providence is seeking a Healthcare Data Configuration Analyst: TCS who will:

  • Be responsible for the oversight of the Trizetto Communication Systems (TCS) used by Facets users including all Operations teams

  • Maintain, configure and implement Facets TCS templates

  • Manage Keyed Inserts and placeholders in TCS

  • Monitor TCS communication history

  • Manage Facets TCS SharePoint site, support Facets and TCS upgrades

  • Lead issue tracking and application optimization, ensuring positive working relationships with all customers of supported system applications

  • Work closely with all Operations teams to assess and optimize letter workflow

  • Identify both short and long-term fixes for data, file extract, workflow, display and data migration issues, and explore letter enhancement opportunities

  • Maintain a working knowledge of other interfaced data and information systems used in the Health Plan (e.g. Facets, EAM, CAE, etc.)

  • Have a strong understanding of business operations and how they are best accomplished leveraging IS applications

  • Lead strategic coding configuration to ensure operational efficiency gains are realized in letter workflow for Operations teams

  • Collaborate and communicate the business needs of Operations teams at both business and technical levels to our business partners (e.g. Cognizant / Trizetto, Zelis, etc.), internal/external staff, Information Services (IS) partners (e.g., Business Analysts, Developers, Programmers) and other departments within the Health Plan

  • Serve as the point of contact for internal/external PHP business partners to ensure clear business requirements and documentation lead to meaningful and measurable changes that improve operational success

  • Serve as the technical content expert for upgrades, system implementations and optimization work within Facets TCS and function as a champion of change to ensure system efficiencies are adopted by all applicable teams

We welcome 100% remote work for residents of Southwest Washington and Oregon.

In this position you will:

  • Provides key analytic and statistical support for quality, clinical, and operational improvement activities

  • Effectively summarize complex information into appropriate charts, tables, and figures in order to convey the meaning of the data to customers and decision-makers

  • Develop, prepare, and distribute complex clinical and operational reports utilizing multiple data systems

  • Develop and provide support for relational databases, including reporting, design, and data management

  • Provide key analytic, statistical support and database management for accreditation and other external regulatory review, audit activities, disease management, provider profiling, case management, concurrent review, prior authorization, and other utilization and quality management functions

  • Provides project management for mid-sized projects

Additional Responsibilities:

  • Helps others to clarify problems; adapts and modifies established approaches

  • Identifies and selects appropriate tools, data, and analysis techniques to diagnose problems and develop solutions

  • Exercises confidentiality of classified information based on security procedures

Required qualifications for this position include:

  • Bachelor's Degree in highly quantitative field (e.g. Statistics, Mathematics, Actuarial Science, Economics, Engineering/Physics, Accounting, or Computer Science), plus 5 years of experience in data analysis -OR- a combination of equivalent education and experience

Preferred qualifications for this position include:

  • Trizetto Communication Systems (TCS) experience

  • SQL experience

  • Facets experience

  • Healthcare organization/health insurer experience

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 127115
Company: Providence Jobs
Job Category: Member Services Enrollment & Billing
Job Function: Health Plans Services
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Address: OR Beaverton 3601 SW Murray Blvd

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.