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Providence Health & Services Health Engagement Coordinator in Beaverton, Oregon

Description:

Providence St. Joseph Health is calling a Health Engagement Coordinator to our location in Bearverton, OR.

We are seeking a Health Engagement Coordinator who will assist the Health Management team with supporting PHP groups work-site wellness programs and assisting the PHP Health Coaching program. This includes support in preparing for meetings with research on employer wellness program topics and implementing work-site wellness programing. This role will be responsible for making screening calls and performing support functions for the Health Coaching team. This role provides support to the Health Management team in order to cultivate positive client relationships by providing timely follow-up on inbound requests and follow-through on committed expectations. The Health Engagement Coordinator plays an integral role in crafting and executing communication campaigns aimed at engaging members in healthy behaviors and available resources. In addition, this role assists with wellness vendor relationships, wellness webinar presentations, product development projects, and onsite wellness activities on request. This position serves as a member of the Health Plan Quality and Medical Management department and interacts frequently with other health plan and health system departments. Work is performed with latitude for professional judgment and requires excellent interpersonal and writing skills.

In this position you will have the following responsibilities:

  • Assists the Health Management Consultants in supporting client relationships; i.e. follow-up work with clients, research on employer health and wellness program topics, coordination and packaging of information for health plan clients.

  • Implement PHP work-site wellness programs stakeholders services.

  • Assists the Health Coaching team in answering phones, making outbound screening calls, doing follow up surveys and organizing materials.

  • Plays an integral role in crafting and executing communication campaigns aimed at engaging members in healthy behaviors and available resources (including various media including print, e-mail and web).

Qualifications:

Required qualifications for this position include:

  • Bachelor's Degree.

  • 2 years experience in:

  • Customer service-focused role. -OR-

  • Progressive job responsibility. -OR-

  • Project coordination experience. -OR-

  • Combined experience of customer service, progressive job responsibility and project coordination.

Preferred qualifications for this position include:

  • Bachelor's Degree in a health-related field.

  • Experience working in the health plan industry.

  • Experience working with outside vendors.

About Providence in Oregon.

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities. The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple, "Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Project & Program Management (Non-Clinical)

Location: Oregon-Beaverton

Req ID: 299099

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