Providence Health & Services Transport Support Associate in Anchorage, Alaska


Providence is calling a Transport Support Associate (Tranpsport, Variable Shift, 1.0 FTE) to Providence Alaska Medical Center in Anchorage, Alaska.

In this position you will:

  • Assist with patient/visitor transport via wheelchair throughout the PAMC campus ensuring high standards of customer service. Direct or escort patients/visitors to appropriate destination as needed.

  • Ensure patient/visitor safety by using proper safety techniques. Perform transport/escorts following the department SOP, and PAMC Policies, in support of the National Patient Safety Goals and Patient &Family Centered Care.

  • Responsible for driving patients and visitors across skywalk in cart as needed.

  • Maintain organization in lobbies, restocking magazines when necessary, and reporting any maintenance issues that are recognized.

  • Provide friendly, informative, and timely service at the information desk upholding the standards stated in the Mission and Core Values.

  • Be responsible for delivering newspapers, mail, emails, flowers and gifts to patient rooms.

  • Ensure patient satisfaction by listening to patients/families/visitors requesting information asking questions and solving problems. Communicates with and supports other team members to assure excellent customer services at all times.

  • Help maintain patient care equipment inventory in Transport Department. Check areas for and returns equipment upon request during routine collection trips. Clean equipment as required. Identify, properly label, and notify manager of equipment needing repair.


Required qualifications for this position include:

  • High school or vocational school graduate or equivalent

  • Experience with computers

  • Ability to read/comprehend all written or printed material

  • Flexibility in scheduled work hours to meet department needs

  • Ability to read, write and speak English

Preferred qualifications for this position include:

  • 6 months experience working in health care with patient contact and training in proper patient handling, OR 1 year in a customer service position/field

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Patient Services

Location: Alaska-Anchorage

Req ID: 196423