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Providence Director of Technical Program Management PSJH in Anchorage, Alaska


Providence is calling a Director of Technical Program Management PSJH to our location in Redmond, WA; Portland, OR; Irvine, CA; Anchorage, AK or Beaverton, OR .

We are seeking a Director of Program Management for the Administrative Technologies vertical at PSJH. This role will be focused on leading program management deliverables Real Estate and Physical Security business domain. The scope is both broad and deep, in terms of technical, process and continuous improvement required to develop and build enterprise wide IS services. This role is both enterprise in nature and startup in mindset because we are creating and building this IS division from the ground floor. This role will work in a fast paced environment, have constant demands for on time delivery, and will require understanding our customer needs, analysis and design, strong problem resolution, decision making, communication and partnering skills. This is a leadership role that includes building, managing, leading, supporting, and inspiring a team of direct reports. This role requires someone to be both a leader and teacher as we bring in a cutting edge program management mindset and skillset to the organization. It requires a leader to deal with high degrees of ambiguity, ensure strategic alignment, and effectively drive project delivery, while collaborating with business partners, fellow IS organizations and the project teams.

In this position you will have the following responsibilities:

  • Extensive expertise in analysis and design, ability to solve complex business problems across multiple projects and programs, remove ambiguity, leverage data driven analysis, negotiate trade offs, ensure business value by identifying pain points and tracking KPIs. Leads team to optimal design.

  • Extensive expertise in technical/industry knowledge and depth with the ability to dive deep and quickly understand architecture and technical details, effectively communicate details to non technical partners, leads engineering improvements and provides insight and guidance in solving complex technical problems. Anticipates industry and market trends and advises/partners with business leaders.

  • Extensive expertise in developing, building and sustaining relationships with customers and partners at a strategic level. Proactively meets with customers/partners, builds culture that values partnerships and is responsive to customer needs. Leads strategy and roadmap with business partners.

  • Extensive expertise in program and project communications, including communications across internal and external teams and groups, presenting and engaging with IT and Business executives, and creating a culture of transparency and trust.

  • Extensive expertise in software development methodologies such as Agile, Scrum, Kanban or Waterfall. Leads evolution and adoption of engineering best practices.

  • Extensive experience leading and delivering large and complex programs across multiple teams, creates environment for successful collaboration, effective management of executive stakeholders, leads resolution of complex issues and roadblocks, inspires and leads quality project delivery.

  • Build a diverse team with capabilities needed to achieve current and future business objectives. Balance the development of existing employees while bringing in new external and internal talent. Create an inclusive work environment where every employee can effectively engage, and wants to be part of the team. Provide ongoing feedback that helps your direct reports improve their performance. Leverage resources to help employees develop skills and support their career interests.

  • Effectively communicate business strategy and goals and how they align to the team’s work. Plan the team’s work to achieve goals and respond effectively to changing priorities, maintaining team energy and results. Hold the team and individuals accountable for results and recognize appropriately. Partner and collaborate with other teams on related deliverables, and effectively leverage others in relevant work streams. Facilitate an environment of inclusion that leverages diverse perspectives and talent, to better represent and understand our global caregivers.

  • Through behaviors and actions, set an example and represent the PSJH Values and PSJH culture.


Required qualifications for this position include:

  • Bachelor's Degree, or equivalent education/experience.

  • 10 years leadership experience in program / project management.

  • 8 years technical and feature PM experience using Agile methodologies.

  • 8 years people manager experience.

Preferred qualifications for this position include:

  • Experience with Real Estate and Physical Security Portfolio

  • Master's Degree.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Director/Executive

Location: Washington-Redmond

Other Location(s): Oregon-Portland, Oregon-Beaverton, Alaska-Anchorage, California-Irvine

Req ID: 285016