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Providence Health & Services Communications Specialist in Anchorage, Alaska


Providence is calling a Communications Specialist (Telecommunications, Variable Shift, 0.0 FTE - On-Call) to Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern system.

In this position you will:

  • Operate computerized telephone switchboard to provide effective and efficient flow of communication to staff, patients, physicians and general public.

  • Monitor and respond to the following emergency and life safety systems: Code 777 phone, Code Blue monitor, Fire alarms, Parking structure duress phones, Blood bank temperature alarms, Closed Circuit TV Systems, and Duress monitor.

  • Receive and communicate requests and information to the hospital security officers.

  • Monitor the Civil Defense and Intra-Hospital radio networks.

  • Control and operates the public address system.

  • Operate the hospital action system.

  • Maintain complete knowledge of hospital activities and functions.

  • Maintain information logs, status boards and other resources with current, up-to-date information to ensure accurate dissemination of information.

  • Implement care/services that recognize age/diversity specific needs/issues of customers


Required qualifications for this position include:

  • Strong verbal communication and listening skills

  • Proficient in English written and verbal communication skills

  • Ability to simultaneously handle multiple priorities

  • Demonstrates a high level of accuracy, even under pressure

  • Friendly and service-oriented

  • Maintains composure under pressure

Preferred qualifications for this position include:

  • One (1) year of Medical related operator experience.

  • Six (6) monthsuse of multi-line telephone and public announcement systems

  • Ability to build strong customer relationships

  • Demonstrated customer service skills

  • Effective interpersonal skills

  • Articulate and responsive to colleagues

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Administrative (Non-Clinical)

Location: Alaska-Anchorage

Req ID: 312825