Providence Health & Services Director Risk Management in Spokane, Washington


Providence is calling a Director Risk Management to Providence Health Care in Spokane, Washington.

The Director of Risk Management is responsible for organizing, coordinating, directing and implementing the risk management plan for Providence Health Care (PHC).

The position has direct responsibility for all risk management and patient relations at Providence Sacred Heart Medical Center & Children’s Hospital, Providence Holy Family Hospital, Mount Carmel Hospital, St. Joseph's Hospital and PHC Providence Medical Group.

The director of Risk Management/Patient Relations measures and evaluates clinical risk and safety issues as well as trends and patterns throughout PHC. They also coordinate and track the grievence process to ensure timely response. As director, with assistance from the Providence St. Joseph's Health Risk Management leadership, identifies, evaluates and mitigates risks that detract from optimal patient care and safety. The director serves as a liaison representative to professional liability insurance representatives and legal counsel to process and provide information pertinent to claims loss or potential/actual litigation.

The director of Risk Management & Patient Relations has a comprehensive understanding of management techniques, clinical care and process, performance improvement methodology, risk management and adult education principles, as well as regulatory and accreditation standards, statistical analysis, systems analysis, and information management in order to assure effective program management.

In addition, the director of risk management leads and/or participates in selected quality and safety committees/processes as appropriate.


Required qualifications for this position include:

  • Bachelor Degree in Nursing

  • Minimum 5 years clinical risk management experience in large acute care system and/or ambulatory setting

Preferred qualifications for this position include:

  • Master’s Degree in Nursing, Business or related field or Juris Doctor (JD) Degree preferred

  • Licensed to practice as a Registered Nurse in the State of Washington preferred

  • Certification in Health Care Risk Management preferred

About the hospitals and clinics you will serve.

Providence Health Care has a commanding presence in Eastern Washington. We offer a full range of medical and surgical services as well as specialty support and outpatient services for adults and children. Our providers and staff strive to create a distinctive health care experience for each patient- one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Director / Executive

Location: Washington-Spokane

Req ID: 148938