Providence Health & Services Access Services Technician - Home Health in Seattle, Washington


Providence is calling an Access Services Technician (Home Health Shared Services, Day Shift, 1.0 FTE) to Providence Home Services in Seattle, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Obtain the initial reimbursement information from Medicare, Medicaid, private insurance companies and/or other third party payers.

  • Enter demographic information into patient's electronic medical record.

  • Provide necessary ongoing communications required by private insurance companies and the Department of Social and Health Services.

  • Verify patient eligibility for the Medicare and/or Medicaid Home Health Benefit.

  • Work closely with other Intake Staff to ensure responsiveness to referral sources with the appropriate follow through.


Required qualifications for this position include:

  • High school diploma or General Equivalency Degree (GED)

  • Experience providing customer support

Preferred qualifications for this position include:

  • Prior experience working with insurance authorizations

  • Prior healthcare experience

  • Microsoft Office experience, specifically with Word, Excel and Outlook

  • Electronic Medical Record experience

  • Knowledge of Medicare/Medicaid Benefits

About the ministry you will serve.

Providence Home Services is a not-for-profit, home health ministry serving patients in their places of residence throughout Washington state. We provide skilled nursing and therapy for patients who are recovering from or living with an acute or chronic illness. Our skilled and compassionate team includes nurses, medical social workers, home health aides, chaplains, occupational/physical/speech therapists, medical directors, and volunteers.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Seattle

Req ID: 151629