Providence Health & Services Senior Manager, Enterprise Printing Services in Renton, Washington


Providence is calling a Senior Manager, Enterprise Printing Services to Providence Health & Services in Renton, WA.

We are seeking a Senior Manager, Enterprise Printing Services to be responsible for the comprehensive long-term health of the system-wide 3rd party/Internal print operations and workflow. Position sets strategy for Providence system print, overseeing a minimum of $12M in spend.

Position includes managing multiple print shop kiosks, vendor management, workflow design, facility conversion/implementation, and an ongoing continuous improvement mindset to ensure sustainability.

This position is responsible for the overall strategy, system governance, vendor quality, pricing compliance, and operating performance of print operations, making recommendations for additions or changes to the technology used, identifying issues and assisting in the planning of changes for the production facilities.

In this position you will:

  • Be the Providence subject matter expert for system print. Design strategies to meet customer demand, service levels, and create the best overall value solution.

  • Manage ongoing system wide vendor relationship with 3rd party print vendor supporting staffed production and copy services consisting of contracted and internal employees. Includes performing pricing analysis continuously to ensure new items meet market pricing.

  • Work closely with Supply Chain leaders to optimize print solutions within each ministry and region. Assist business units that are not following the Providence print solution.

  • Provide system communication on print status and improvements.

  • Work in partnership with the program Metrics Analyst to maintain central invoicing process and ensure savings expectations are being met.

  • Manage vendor relationship and act as internal liaison with appropriate lines of business – Legal, IT, Real Estate, Distribution etc.

  • Ensure payment of shipping & vendor invoices as well as internal charge backs are up to date and processing efficiently.


Required qualifications for this position include:

  • Bachelor’s degree in relevant field.

  • At least eight (8) year’s demonstrated experience in print production management experience in corporate digital production services, or similar relevant equivalent experience. Experience in workflow management and digital production queue management.

  • At least three (5) year’s demonstrated experience managing and developing staff and leading business operations.

  • Knowledge of EFI Digital Storefront, EFI Fiery, Adobe Design Suite, Workflow management.

  • Understanding of Web2Print operations with a focus on administration, criteria based traffic routing and integration into system processes including JDF automation at the intake level.

  • Strong understanding of LEAN manufacturing workflow processes.

  • Develops safe solutions, processes, and culture to keep all staff injury free.

  • Willing to travel up to 20%.

About the department you will serve.

Supply Chain Management supports the transformation of quality and affordable care by delivering excellence through a system wide, integrated supply chain that provides strategic leadership and services to customers and caregivers. This team is proud to be the service that fills the caring hands that heal patients.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 76,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 475 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Supply Chain

Location: Washington-Renton

Req ID: 145163