Providence Health & Services Transfer Center Coordinator (On call) in Portland, Oregon


Providence is calling a Transfer Center Coordinator (On-Call hours 24/7) to Providence St. Vincent Medical Center in Portland, OR.

In this position, you will:

  • Be responsible for the facilitation and coordination of all requests relating to physician consults, telemedicine requests, and patient transfers.

  • Respectfully direct physician to physican conversations to facilitate appropriate specialist and patient placement options.

  • Work closely with physicians, other hospitals and with numerous departments including Nursing, Surgery, and Emergency to ensure timely placement of patients.

  • Be responsible for accurate bed placement for all admissions and transfers as well as making complex, autonomous decisions based on patient’s clinical condition and available beds in a very rapid manner.

  • Provide superior customer service and service recovery, utilizing good judgment and independent thinking that meets or exceeds the expectations physicians, patients, visitors, and staff.


Required qualifications for this position include:

  • Associates’ degree or equivalent combination of education and experience

  • Medical terminology

  • 1 year of healthcare experience

Preferred qualifications for this position include :

  • Bachelor degree in healthcare field

  • National Certication of Certified Healthcare Access Associate (CHAA)

  • Bed placement experience

  • Registrar experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 76,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 475 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Patient Services

Location: Oregon-Portland

Req ID: 139169