Providence Health & Services Food Service Assistant in Portland, Oregon


Providence is calling a Food Service Assistant (0.0 FTE, Rotating/Variable) to Providence Tower Cafe in Portland, OR.

Rate of pay starting at $13.50 depending on experience

In this position you will:

  • Provide a high level of customer service for patients, family members, volunteers, physicians and staff.

  • Adhere to the Service Excellence Standards of Behavior guidelines at all times.

  • Have comprehensive knowledge of, and be compliant with, specified regulatory requirements, and food safety and sanitation regulations for food service in a health care environment.

  • Follow proper sanitation procedures and practices to assure the cleanliness and sanitation of ware-washing, service-ware, equipment in the work area.

  • Adhere to County/State Health department, hospital, and department standards, policies and procedures at all times.

Patient Dining Food Service Assistant Role:

  • Provide attractive nutritious meals to patients by timely and accurate assembly of food trays.

  • Deliver meal carts to designated nursing units in a timely, courteous, and friendly manner.

  • Operate dish machine, prepare food and beverages following safe food handling and sanitation practices and procedures.

Retail Dining and Barista Food Service Assistant Role:

  • Provide courteous, friendly customer service to all employees, visitors and physicians.

  • Provide excellent services, in taking phone or verbal order, preparing food and beverage per request and serving each customer.

  • Merchandise and set up food service areas.

  • Stock and clean service, dining and production areas.

  • Operate cash register, bus tables, prepare food, operate dish machine, and provide espresso coffee service.


Required qualifications for this position include:

  • High school diploma or equivalent

  • Valid Oregon Food Handlers Certificate or ServSafe Certification at the time of hire

  • 1-2 years of experience in retail dining or patient dining with emphasis on customer service and food handling

  • The ability to read, speak and understand English in order to: read and interpret menus and interpret catering requests, takes written orders from customers, operate cash register, interact and communicate with patients and customers; this includes the ability to communicate and understand instructions or directions

Preferred qualifications for this position include:

  • 1-2 years of computer experience, patient interaction, and food service experience

  • 1-2 years of experience in Healthcare or Dietary kitchen using "therapeutic diets"

  • 1-2 years of cashiering experience

  • 1-2 years of barista experience

  • Experience in healthcare facility or large food service operation

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 76,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 475 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Food Service

Location: Oregon-Portland

Req ID: 135141