Providence Health & Services Behavioral Health Manager - Emergency Crisis Intervention Services in Portland, Oregon


Providence is calling a Behavioral Health Manager for the Emergency Crisis Intervention Services at our Providence Portland Medical Center and Providence St. Vincent Medical Center in Portland, OR.

In this position, you will:

  • Oversee the daily operations and strategies for the Providence Portland Medical Center (PPMC) and Providence St. Vincent (PSV) 24/7 emgerency department crisis intervention team.

  • The team is comprised of clinicians and non-clinicians working within the emergency department for the purpose of assessing, managing and triaging patients who present in acute mental health crisis.

  • The clinical team members are responsible for patient assessment at the direction of the treating physician providing diagnostic clarity, level of care recommendations, acuity of risk, brief interventional strategies and essential community collaboration.

  • The non-clinical staff have advanced education and/or training in identifying and engaging patients with potentially escalating behaviors/actions.


Required qualifications for this position include:

  • Master’s in Social Work or related psychology field

  • Licensed Clinical Social Worker (LCSW), Licensed Professional Counselors (LPC), or Licensed Marriage and Family Therapist (LMFT) in accordance with the appropriate Oregon Board of licensure

  • American Heart Association Basic Life Support (AHA-BLS) for Healthcare Provider certification

  • Preventative Management of Assaultive Behavior (PMAB) training within 60 days of hire (recertification required annually)

  • 5 years of current experience in Mental Health, Medical Social Work or Emergency Department clinical experience

  • Direct clinical management of 10 caregivers

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Mental/Behavioral Health

Location: Oregon-Portland

Req ID: 168496