Providence Health & Services Patient Services Representative in Olympia, Washington


Providence is calling a Patient Services Representative to Olympia Pulmonology in Olympia, WA.

This is a full time position (40 hours per week) and is eligible for benefits.

We are seeking a customer-oriented individual to provide effective and efficient front office services to patients.

In this position you will:

  • Coordinate internal and external phone communications among staff, patients, and providers.

  • Accurately collect, record and ensure distribution of information to appropriate staff via computer and/or manual systems.

  • Perform clerical, scheduling and records activities, often simultaneously, in support of patients and staff.

  • May be required to float to other department/physician office sites as needed.


Required qualifications for this position include:

  • High School diploma or GED equivalent.

  • One year of customer service experience.

  • Ability to read, write and verbally communicate in English.

  • Accurate typing/keyboarding skills.

Preferred qualifications for this position include:

  • Two years of community college/business school training; additional course work in business or health care related subjects.

  • One year of experience working in a medical setting, Physician group practice.

About the clinic you will serve.

Providence Medical Group is a group of more than 125 primary care, specialty care and hospital-based medical providers who serve a five-county region in scenic southwest Washington. Our clinics are located in Aberdeen, Centralia, Lacey, Olympia and Rochester. With an emphasis on the medical home model, our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 76,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 475 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative Support (Clinical)

Location: Washington-Olympia

Req ID: 134658