Providence Health & Services Switchboard Operator (On-Call, Variable) in Everett, Washington


Providence is calling a Switchboard Operator to Providence Regional Medical Center Everett in Everett, WA.

We are seeking an individual who will provide the exceptional customer service while working quickly and efficiently.

In this position you will:

  • Answer all incoming calls into the facility’s main telephone lines, physician’s answering service and in house operator calls.

  • Provide in person visitor information, reception, and paging.

  • Coordinate all emergency communications. Monitor Hospital Alarm Panels, handle all Fire and Disaster Drills and operate hospital two-way radios.


Required qualifications for this position include:

  • High School diploma or equivalent

  • Ability to read, write and verbally communicate in English

  • Previous customer service experience

  • Must accurately type a minimum of 45 wpm

Preferred qualifications for this position include:

  • Experience operating a switchboard

  • Experience in a medical environment

  • Proficiency in operating a computer

  • Knowledgeable in medical terminology

  • Ability to multi-task

About the hospital you will serve .

Providence Regional Medical Center Everett in Everett, WA is the state’s most award-winning hospital for medical care; having received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row. Our new state-of-the-art 12 story hospital tower and the implementation of Epic electronic medical records system will significantly enhance our patient’s experience throughout the continuum of care.

The hospital is located in Snohomish County on the Sound and close to the mountains, so outdoor activities such as snow skiing, kayaking, and golfing are at your doorstep. The communities in Snohomish have all the comforts and appeal of small towns, with historical districts, beautiful homes, interesting boutiques, and unique restaurants, yet the city life of Seattle and Bellevue are just 30 minutes south, while the cosmopolitan city of Vancouver, BC lies only 2 hours north.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 76,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 475 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Administrative Support (Clinical)

Location: Washington-Everett

Req ID: 134880