Providence Health & Services Registrar - Per Diem in Burbank, California


Providence is calling a Registrar - Per Diem to Providence St. Joseph Medical Center in Burbank, CA.

We are seeking a Registrar - Per Diem to be responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately.

In this position you will:

  • Assess patient ability to complete the admission process prior to receiving services or going to their hospital rooms, ensuring patients are registered in a timely manner, accounts are complete, compliant, and billable and do not require rework or intervention.

  • Request, collect and document co-pays from patients effectively and efficiently within EMTALA guidelines where applies; present ABN’s and ensure signatures are obtained.

  • Provide armbands in a timely manner and verify all information on the armband with patient to ensure accuracy; escort and/or direct patient appropriately once registration completed.

  • Secure patient's valuables in accordance with PH&S procedures, providing appropriate validation documentation and storing valuables in safe as needed; return valuables to patients at discharge and complete valuables log.

  • Ensure all relevant documentation is scanned and order entry tasks are completed timely and accurately; process in-house patient work queues timely and accurately.

  • Ensure forms are filled in promptly and accurately for worker comp/labor and industries patients and follow through with patients for signature and completion.

  • Maintain accurate, clear, concise, and complete account notes and other relevant information; closely adhere to set schedules and handle time standards.


Required qualifications for this position include:

  • High School Diploma or GED equivalent.

  • One (1) plus years’ experience in customer service or healthcare registration.

  • Knowledge of HIPAA rules and regulations; compliance with all applicable Federal, State, and local laws, regulations, and requirements.

  • Confidentiality of all patient demographic, medical, and financial information, ensuring proper handling and disposal of confidential documents and adherence to HIPAA.

  • Must be willing to work on call as this is a per diem position.

Preferred qualifications for this position include:

  • College level course work, particularly Medical Terminology or Medical Assistant coursework.

  • Previous registrar and third party payor experience.

  • Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS).

  • Knowledge of CPT and ICD coding and medical terminology.

  • Basic knowledge of insurance and managed care payors, healthcare registration, Medicare Secondary Payor, EMTALA and ABN.

About the hospital you will serve.

Providence Saint Joseph Medical Center in Burbank, CA, is a 414 bed acute care facility, known for its state-of-the-art technology and high quality, compassionate care, has provided the full range of diagnostic, treatment, care and support services for the San Fernando Valley communities for close to 70 years. Many of our specialized services are provided within our Heart and Vascular Institute, one of Los Angeles County's first STEMI designated receiving centers of heart attack victims; our Hycy and Howard Hill Neuroscience Institute, awarded the Gold Seal of Approval from The Joint Commission for a Primary Stroke Center, and the Gold Plus Achievement Award from the American Stroke Association (2010); our Women's Pavilion, and our newly opened the Roy and Patricia Disney Family Cancer Center, a comprehensive, state-of-the-art, patient-centered, treatment facility. Our cancer center includes some of the most advanced technology in radiation oncology, highly advanced medical and surgical oncology, excellent clinical outcomes and research, and all patient support services are housed in the same building. Providence Saint Joseph Medical Center has an exceptional orthopedic program recognized for its excellent outcomes and clinical expertise. And Providence Saint Joseph's Bariatric Program, a leader and resource for those dealing with obesity in Southern California, received a Five-Star Rating for Bariatric Surgery, and Bariatric Surgery Center of Excellence designation from HealthGrades.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 76,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 475 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Administrative Support (Clinical)

Location: California-Burbank

Req ID: 133943