Providence Health & Services Community Health Aide ( Part Time - Day Shift ) in Burbank, California


Providence is calling a part time, day shift Community Health Aide to Providence Saint Joseph Medical Center in Burbank, CA.

In this position you will:

  • Be responsible for insurance enrollment for government subsidized programs such as Medi-Cal, Covered California, and CalFresh .

  • Actively seeks opportunities for outreach and education in community settings regarding health insurance enrollment with a focus on individuals from hard to reach populations.

  • Builds relationships and networking with local community organizations to locate events suitable for CHIP/Community Health.

  • Screen individuals and families for eligibility into Medi-Cal, Covered CA and CalFresh

  • Make appointments with and assist clients with the enrollment process including filling out and submitting their applications.

  • Provide mobile on-site and home-based assistance of enrollment and renewal applications to clients from partner organizations (clinics, schools, churches, businesses, etc).

  • Fully understand and is able to explain insurance programs (eligibility, application process, requirements, premiums, co-pays) and other community health services.

  • Assist successfully enrolled clients in understanding their insurance benefits and how to access care.

  • Administer client satisfaction survey to clients assisted.

  • Maintain professional and technical knowledge by attending educational workshops or reviewing professional publications to stay informed of eligibility and benefit changes to insurance programs.


Required qualifications for this position include:

  • Covered California Certified Enrollment Counselor. If not already certified, must obtain certification within 2 months of hire

  • Current/valid California Drivers license.

Preferred qualifications for this position include:

  • Ability to read, speak and understand Spanish

  • Strong public speaking skills

  • Work or volunteer experience in community activities or projects which address health care needs

  • Working knowledge of Medi-Cal, Covered CA, and CalFresh eligibility

  • Excellent interpersonal skills, including the ability to adapt to different personality types and work with individuals from a variety of cultural and socioeconomic backgrounds

  • Willingness to adjust schedule (including weekend or evening hours) as needed to complete necessary tasks

About the Region you will serve.

For nearly 70 years, Providence Health & Services, Southern California, has provided quality and compassionate health care, building on a tradition of excellence, innovation, teamwork and outreach to those most in need.

Anchored by five award-winning comprehensive medical centers, Providence provides a full spectrum of care that includes a range of specialties, signature services, outpatient and home care and the well-regarded Providence Medical Institute, a group of physicians and primary and urgent care clinics throughout the greater San Fernando Valley and South Bay. Providence is focused on providing the communities it serves with preventive care, education and leading-edge diagnostics and treatment. The organization includes numerous outreach programs. hospice and home care and even our own Providence High School, a Blue Ribbon college-preparatory campus.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Day

Job Category: Social Work / Care Management / Counseling

Location: California-Burbank

Req ID: 151820