Providence Health & Services Application Support Manager in Beaverton, Oregon


Providence is calling a Application Support Manager to Providence Health Plan in Beaverton, OR.

In this position, you will:

  • Be responsible for managing a group consisting of scrum masters, product owners, business analysts, and/or application developers that deliver application support services to our business partners.

  • Collaborate with the IS Leadership team to set and implement policies and procedures related to application development best practices and quality standards.

  • Work with Engineering, Data Center, Program/Solutions Management and Quality Assurance to identify solutions based on business strategy, striving to exceed business expectations.

  • Play a key role in coaching your team to deliver timely, high quality business value.


Required qualifications for this position include:

  • Bachelor’s degree or equivalent combination of education and relevant experience -or- 8 years of relevant experience

  • 3 years of experience managing application support related teams of 10-15 people

  • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment

  • Ability to organize, prioritize and schedule work assignments

  • Excellent verbal, written and group presentation skills

  • Team building and conflict resolution skills

  • Strong ability to resolve complex problems and issues

  • Be able to delegate and assign activities with clear timelines

Preferred qualifications for this position include:

  • Computer Science and Engineering disciplines

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Health Plans

Location: Oregon-Beaverton

Req ID: 166843